I am committed to creating mindful products and digital experiences. Understanding users and acknowledging their needs and frustrations is the key to improving functionality, ease of use and enjoyment.

I have been working in design space for over 20years. I have applied human centered design practice to 100+ products and created delightful experience.
I've worked on large teams, tiny teams, new teams, previously existing teams, and as an individual delivering flawlessly under impossible as well as leisurely deadlines, rallying on the front line for smooth processes and honest communication, always finding a way out to outdo myself and create a niche.

I've worked my way up to where I am, and it has been both bitter and sweet.

My Design Philosophy
“I talk to users and leadership to figure out what a product should be. I build products for the people that will use them. I listen to those people to make their experiences more rich. In the end, I design products that are incredibly beautiful, delightful and engaging”.

Sikkim Manipal University (SMU)
MBA-IT through distance education | July 2006

Nagarjuna University
Bachelor of Sciences in Electronic Equipment Maintenance | MAY 2000

Certifications
Certified Usability Analyst (CUA)
Human Factors International (HFI) | July 2013

Skillsoft
Manager - User Experience Design | May'22 - Present

Tech Mahindra
UX - Technical Architect | Oct’16 - May '22

HSBC Operations, Services and Technology - Operations
UX Manager Payments Business Service | Jun’08 – Sep’16

CES Pvt. Ltd at Client - Countrywide Financial Corporation India Services Pvt. Ltd - CFCI (Taken over by Bank of America)
Senior User Interface Designer | Jun’06-Dec’07

Lera Technologies
User Interface Designer | Aug’05-May’06

Pennywise Solutions
Associate Design | Nov’04-Jul’05

CEHP – Centre for Excellence and Human Performance
Multimedia Designer | Jan’04-Oct’04

Sugati Infotech Pvt. Ltd.
Multimedia Designer | Jul’02-Dec’03

Design & Research
User Centered Design
Information Architechture
Interaction Design
user Interface Design
User Research
Product Design
Wireframes
HI/Low Fidelity Prototype
Remote & In-person Usability Testing
Observational Studies
User Interviews
Contextual Enquiries

Design tools
Adobe XD
Adobe Photoshop
Axure
Figma
Sketch
Basic Understanding of HTML, CSS, Jayascript